Infrastructure Management
Secure your Performance and Reliability with Expert Infrastructure Managed Services
As your MSP, we can help prevent serious downtime, security breaches, and poor performance issues before they happen.
We also oversee the design, deployment, and maintenance of your IT infrastructure, including servers, storage, and virtualization technologies.
Our proactive approach ensures optimal performance, scalability, and reliability for your critical business systems. Let us handle the complexities of your infrastructure while you stay focused on driving business growth.
Managed Virtualization Services
Rest assured that our team will be monitoring your virtual server environment 24/7/365
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Managed VDI
Provide your employees reliable access to their desktop from anywhere using our managed VDI solutions and save yourself time
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Cloud Networking
We fully manage our clients cloud network devices such as switches, access points, and firewalls
Network Traffic Monitoring
Intrusion detection and prevention 24/7. We look for anomalies in network traffic patterns proactively to alert and resolve ASAP
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Event Management
We monitor all messaging and alerts from your environment and proactively resolve events
Email Services
Spam filtering and antivirus scanning on mail to make sure your inboxes are secure so you don't have to
Network security maintenance
Maintaining security tools such as antivirus and firewall rules in the ever changing landscape
Firewall management
Managed Firewall services to ensure security for your on premise and intercompany communications and network traffic
Server management
We help you manage your physical environment as well by deploying remote monitoring and management tools for full service support
Managed Voice
Effectively maintain communication on your team with our managed collaboration services - we keep your tools running optimally at all times
Speed of Resolution
Rely on our teams availability to respond and resolve issues quickly
Fixed
Costs
Base fee to ensure your scheduled and recurring needs are met
Quality of
service
With a wide bench of skilled resources, we easily can deliver the right SME
24/7 Team in Minutes
SLAs aligned to your needs so when critical infrastructure is down you don' have to wait
Reduced Overhead
Only pay for services rendredad no downtime waiting for events to happen
Expert Level Support
Sustainable and advanced problem solving by senior level industry leaders and teams
A prominent credit union encountered multiple obstacles in establishing a secure, dependable, and scalable Virtual Desktop Infrastructure (VDI) for its staff. The current VDI system, built on an obsolete platform, posed challenges due to high maintenance costs, performance issues, and limited scalability. Moreover, the credit union aimed to enhance workforce flexibility and mobility by enabling employees to utilise personal devices and access their desktops from various locations. Meeting stringent regulatory and security standards, ensuring seamless business operations, and implementing robust disaster recovery measures were crucial objectives for the credit union.
In addressing the challenges, First Tech Federal Credit Union partnered with Aspire Live, a leading cloud services provider, to create a state-of-the-art VDI solution using VMWare Horizon Cloud. Drawing on Aspire Live's expertise and top-notch industry standards, the innovative solution integrates key elements, including VMWare Horizon Cloud on Microsoft Azure, VMWare Unified Access Gateway, VMWare App Volumes, and VMWare Dynamic Environment Manager.
By implementing the VMWare Horizon Cloud solution, First Tech Federal Credit Union revolutionised its operations, reaping many benefits that propelled the organisation towards unparalleled success. The deployment led to a remarkable surge in employee productivity and satisfaction and substantially reduced operational costs and complexities, paving the way for a streamlined and efficient workflow. Moreover, the enhanced security measures and heightened compliance standards instilled a sense of trust and reliability within the organisation, ensuring data protection and regulatory adherence. This transformation also ushered in increased business agility and resilience, empowering the credit union to adapt swiftly to changing landscapes and emerging challenges, setting a new standard for excellence in the industry.
A premier distributor of high-quality pumping products and systems was looking for a complete Managed Services solution for a reliable and secure network infrastructure. They needed proactive support for network operations as well as integration management for emerging technologies. The customer wanted to realign their complex IT infrastructure with verified business requirements. Their diverse IT assets included a Windows Active Directory environment, 80 virtual desktops, 24 virtual servers, and 15 terabytes of data, with 70 active users.
The service offering designed for the customer included three main parts: network security, infrastructure management, and endpoint management. Firewall configuration and Virtual Private Network (VPN) support were included in the proposal, taking advantage of the wealth of experience in our Security Division. As for infrastructure, our offering included 24/7 monitoring on all network devices, LAN/WAN support, and server and storage management. And we proposed endpoint management of PCs and mobile devices, as well as application support for related software.
Our Managed Services solution for the customer provided them with a clear guarantee of issue response times based on a Service Level Agreement (SLA). Various support teams were available to provide services as needed. Our Network Operations Center (NOC) focuses on proactive support and service automation. The Integration Services team includes Level III engineers and Subject Matter Experts, with a focus on emerging technologies and increased efficiency. And our Service Desk provides standard support during normal hours as well as emergency support available 24/7.
Our client requires the capability to capture snapshots of application databases and store them securely and efficiently while reducing recovery times within their current NetApp SAN infrastructure.
We seamlessly integrated NetApp SnapManager with their existing NetApp SAN infrastructure to meet our client's needs and imported over 50 application databases into the system. To ensure data protection and integrity, automated database snapshot policies were configured within SnapManager to enable regular snapshots of the databases. Extensive testing was conducted on the database snapshot restore functionality to verify the seamless recovery process, assuring the client that their applications could swiftly recover from potential disruptions.
Reassured by the expertise of certified professionals, our clients gained peace of mind knowing that their application databases were secure through a technically robust implementation. Furthermore, if necessary, they were empowered to independently execute the recovery process, supported by comprehensive documentation and advanced tools provided for their convenience.
A prominent global manufacturer, facing challenges with the efficiency of its widely distributed manufacturing facilities due to an outdated data centre, sought a data centre refresh. The seamless transition from its current data centre to a new VMware on the Nutanix platform was identified as a critical priority to enhance operational capabilities across its global network of plants.
Aspire implemented ESXi hypervisor clusters, VMware vCenter, and the Nutanix AOS Acropolis Operating System, incorporating hardware alerting and remote console access. Additionally, remote management was established at both primary and disaster recovery sites, comprehensive environment documentation was provided to facilitate deployment, replication was configured, and distributed storage and encryption were set up to ensure a robust and secure infrastructure.
The client successfully migrated all existing virtual machines and infrastructure to the new Nutanix platform within a swift 3-week. This led to a modernised infrastructure that enhanced user experience and bolstered environment stability. For instance, the new platform improved the speed and reliability of their operations, leading to increased productivity and reduced downtime.
An outdated data centre with end-of-life hardware required a comprehensive modernisation initiative to enhance efficiency and performance.
We executed a seamless migration process by utilising Dell servers, VMware ESXi Hypervisor, and vCenter controller. This involved setting up the new infrastructure alongside the legacy equipment, deploying ESXi and vCenter on the latest hardware, transferring existing VMs from the old environment to the new one, configuring the networking settings, transitioning the new system online, and successfully switching over from the old production setup to the latest production environment.
The client experienced enhanced stability and minimised attack vulnerabilities through the implementation of updated software, resulting in an overall improved security posture. Additionally, the upgrade to advanced servers and switching hardware led to decreased latency, optimising system performance and responsiveness.
Security & Network Management
Safeguard Your Network with Proactive Security and Network Management
Our Security & Network Management services provide proactive monitoring, threat detection, and response to safeguard your network against cyber threats. We implement robust security measures and manage network performance to ensure uninterrupted operations and data protection. Trust us to keep your network secure and resilient.
Book a free strategy session
Intrusion Detection & Prevention
Look for anomalies in network traffic patterns proactively to alert to any intrusions. Intrusion detection and prevention.
Firewall management
Managed Firewall services to ensure security for your on premise and intercompany communications and network traffic
Network Traffic Monitoring
Intrusion detection and prevention 24/7. We look for anomalies in network traffic patterns proactively to alert and resolve ASAP
24/7 Security Monitoring Through Worldclass SOC
Heuristics and behavioral based monitoring for anomaly detection and potential security threats
Speed of Resolution
Rely on our teams availability to respond and resolve issues quickly
Fixed
Costs
Base fee to ensure your scheduled and recurring needs are met
Quality of
service
With a wide bench of skilled resources, we easily can deliver the right SME
24/7 Team in Minutes
SLAs aligned to your needs so when critical infrastructure is down you don' have to wait
Reduced Overhead
Only pay for services rendredad no downtime waiting for events to happen
Expert Level Support
Sustainable and advanced problem solving by senior level industry leaders and teams
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Our client is undergoing a comprehensive infrastructure modernisation initiative to implement a cutting-edge security framework aligned with Zero Trust principles. By leveraging our expertise, the client is strategically aligning with the NIST Zero Trust maturity model, selecting top-tier products for seamless integration to fulfil the specific capability needs of each maturity model pillar. This strategic approach is poised to establish a state-of-the-art data centre and infrastructure fortified by robust zero-trust security protocols.
To address the needs of the users and device pillars, we strategically utilised key Microsoft technologies, including Microsoft Entra (Azure AD) for robust identity management and Microsoft InTune for efficient device management. Our approach also involved leveraging tools such as Gitlab, Microsoft Purview, and TrendMicro to enhance data and application management while ensuring top-notch security measures. Considering the client's substantial on-premises network infrastructure with a mix of cloud services, we integrated VMware NSX-T to implement effective east-west micro-segmentation. This decision enhances network security and optimizes overall network performance. Moreover, we meticulously configured a suite of cutting-edge tools to fulfil the Automation Orchestration pillar requirements, including Microsoft Sentinel, Ansible, Elastic, Gigamon, and Microsoft Defender. This comprehensive setup ensures seamless automation and orchestration and enhanced visibility and analytics across the network infrastructure.
Before implementing these tools in the client's environment, they lacked comprehensive visibility into their end devices and network traffic. By seamlessly integrating a tailored suite of tools in collaboration with the client, they achieved unparalleled visibility across their entire environment, spanning from individual devices to network infrastructure. This newfound visibility enables them to proactively identify and respond to potential threats in real-time, leveraging advanced analytics to enhance their security posture and overall operational efficiency.
Endpoint Management
Secure and Streamline Your Endpoint Devices with Comprehensive Management
Endpoint Management solutions offer comprehensive control and visibility over endpoint devices, including desktops, laptops, and mobile devices. We manage software deployment, patching, and security configurations to protect your endpoints from vulnerabilities and ensure compliance. Keep your endpoints secure and productive with our tailored management solutions.
Book a free strategy sessionManaged Virtualization Services
Rest assured that our team will be monitoring your virtual server environment 24/7/365
Managed VDI
Provide your employees access to their desktop from anywhere using our managed VDI solutions
Server management
We help you manage your pysical environment as well by deploying remote monitoring and management tools
Endpoint Management
Patch and policy management to ensure secure and stable systems.
Printer management
Printer issues and troubleshooting are our responsibility. We work alongside vendors to resolve issues and plan for refreshing hardware as needed.
Speed of Resolution
Rely on our teams availability to respond and resolve issues quickly
Fixed
Costs
Base fee to ensure your scheduled and recurring needs are met
Quality of
service
With a wide bench of skilled resources, we easily can deliver the right SME
24/7 Team in Minutes
SLAs aligned to your needs so when critical infrastructure is down you don' have to wait
Reduced Overhead
Only pay for services rendredad no downtime waiting for events to happen
Expert Level Support
Sustainable and advanced problem solving by senior level industry leaders and teams
Data Management
Protect Your Valuable Data Assets with Robust Data Management Solutions
Our Data Management services encompass data backup, storage, and recovery solutions to safeguard your valuable information assets. We implement data protection strategies tailored to your business requirements, ensuring data integrity, availability, and regulatory compliance. Protect your data and maintain business continuity with our robust data management solutions.
Book a free strategy sessionDatabase Management
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DevOps & CI/CD Management
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Managed Business Analytics
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Managed data warehouse
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Speed of Resolution
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Fixed
Costs
Base fee to ensure your scheduled and recurring needs are met
Quality of
service
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24/7 Team in Minutes
SLAs aligned to your needs so when critical infrastructure is down you don' have to wait
Reduced Overhead
Only pay for services rendredad no downtime waiting for events to happen
Expert Level Support
Sustainable and advanced problem solving by senior level industry leaders and teams
Managed Help Desk Services
Experience Seamless IT Support with Our Dedicated Help Desk Services
Our Managed Help Desk Services provide 24/7 technical support and troubleshooting to address your users' IT-related issues promptly. Our certified technicians offer personalized assistance to resolve issues efficiently, enhancing user productivity and satisfaction. Experience seamless IT support with our dedicated help desk services.
Book a free strategy sessionIncident management
Your first line of defense for tier 1 and up to save time an escalate efficiently
Call Center Management
Dedicated phone line for your critical and time sensitive needs
Knowledge Base Management
We build and maintain a comprehensive knowledge base tailored to your environment
