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In our recent project, we faced the challenge of supporting the Client's Disaster Recovery Testing initiative for their IBM Storwize V5030 system. The task involved implementing a new IBM Storwize V5030E system in the Chicago, IL, data centre production environment while repurposing the old V5030 as a replication target. Our main challenge was to ensure seamless synchronisation between the V5030E (source) and V5030 (target) systems and conduct a simulated disaster recovery scenario to validate functionality.

To address the challenge, we meticulously implemented the new technology IBM Storwize V5030E system in the Chicago, IL, data centre. We established a robust plan to synchronise data between the V5030E and V5030 systems, ensuring data integrity and continuity. Rigorous testing procedures were implemented to simulate a disaster recovery scenario, guaranteeing that the systems could seamlessly switch over in case of an actual emergency. Our team monitored the process to mitigate risks and ensure a successful transition.

A premier distributor of high-quality pumping products and systems was looking for a complete Managed Services solution for a reliable and secure network infrastructure. They needed proactive support for network operations as well as integration management for emerging technologies. The customer wanted to realign their complex IT infrastructure with verified business requirements. Their diverse IT assets included a Windows Active Directory environment, 80 virtual desktops, 24 virtual servers, and 15 terabytes of data, with 70 active users.

The service offering designed for the customer included three main parts: network security, infrastructure management, and endpoint management. Firewall configuration and Virtual Private Network (VPN) support were included in the proposal, taking advantage of the wealth of experience in our Security Division. As for infrastructure, our offering included 24/7 monitoring on all network devices, LAN/WAN support, and server and storage management. And we proposed endpoint management of PCs and mobile devices, as well as application support for related software.

Our project focused on effectively mitigating risks in the critical mining industry. We aimed to enhance proactive threat detection and response mechanisms. By implementing file server agents and optimising remote desktop connections, our client in the mining sector successfully minimised vulnerabilities and significantly lowered the potential for security breaches.

By leveraging Helix's capabilities, we established streamlined security operations for our client. The centralised management and automation implemented ensured efficient incident handling and optimal resource allocation. Additionally, Trellix offered robust reporting features, enabling our client to showcase compliance with industry standards and regulations. This enhancement in transparency and adherence to rules has strengthened trust with stakeholders and bolstered the overall credibility of the organisation.