Innovate and Excel

Agile and  Modern IT Solutions

Enhance your organizaton with professional support and solutions to optimize your IT infrastructure.

600+
Happy Customers
100k+
End-Users

Professional Services

End to End project based services to help you implement, integrate, configure, and deploy all of your IT products. We are committed to delivering exceptional work every step of the way.

Managed Services

Alleviate the burden of maintaining and securing your IT infrastructure in-house. By entrusting us with managing your environment, you gain access to expert resources, 24/7 availability, and cost savings.

Ad-Hoc Services

If you require additional expertise to supplement your team, on-demand access to skilled professionals, or assistance with recruiting top talent, we have tailored solutions to support your objectives.

Industries & Technologies

We have gained a high level of expertise across a number of industry verticles providing professional and managed services. We are technology agnostic and can make recommendations based on industry best-practice, key business outcomes and all other requirements.

Core Technologies

Case Studies

Some highlights of our work, large and small, for a variety of clients. Read more to see how we join the team and create change, improvements and valuable contributions to our clients IT environments.

Rubrik providing Data Recovery and Continuity
The Challenge

An industry-leading electricity generation and transmission corporation based in the United States aimed to implement a robust on-site Data Recovery as a Service (DRaaS) solution. The corporation required a comprehensive system to ensure the efficient and accurate backup and restoration of critical systems, adhering to their specified Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO). This initiative was crucial to maintaining the uninterrupted operation of their generation and transmission facilities and safeguarding against potential disruptions.

The Solution

By integrating Rubrik Cloud Data Management (CDM), our client seamlessly implemented policy-driven data backup with near-zero recovery time capabilities. This adoption not only enabled the client to enhance the efficiency of their infrastructure team but also enabled them to supervise and administer the solution effortlessly.

The Benefits

Through the implementation of Rubrik CDM, the company successfully secured a comprehensive backup of their virtual infrastructure and critical business data. This ensured swift recovery in case of data loss incidents. Furthermore, the solution conducts regular backups, ensuring prompt restoration in scenarios involving ransomware attacks or accidental data deletion, thus aligning with their Recovery Point Objectives (RPO).

Technologies used
Customer Industry
Ivanti Neurons for ITAM and ITSM
The Challenge

A public transportation organisation facing challenges with its current IT Asset Management (ITAM) system, such as lack of integration with core business operations and service interruptions, sought help migrating to Ivanti.

The Solution

With our extensive expertise and thorough understanding of SMART's current IT Asset Management processes, we conducted in-depth discovery sessions. This allowed us to identify critical areas for improvement and provide a detailed overview of Ivanti's architecture. We worked closely with the client, ensuring a shared path forward for progress and instilling confidence in the proposed solution.

The Benefits

Adopting Ivanti has seamlessly enhanced the public transportation organisation's IT Asset Management (ITAM) processes. It has streamlined IT operations, enhanced efficiency, and improved operational effectiveness. The introduction of custom reports and dashboards has provided enhanced visibility into their IT assets, while the integration of Active Directory and ZenDesk has facilitated smooth operations across different systems. The comprehensive training delivered has empowered teams to maximise the potential of the Ivanti platform, increasing their productivity. This seamless transition has bolstered their asset management capabilities and strengthened their IT infrastructure, leaving the audience reassured and optimistic.

Technologies used
Customer Industry
Public Sector
Centralized Network Operations Center & State of the Art Solarwinds Monitoring for Credit Union
The Challenge

A leading credit union in California faced significant challenges in detecting and managing network and infrastructure issues across its complex environment. With approximately 40 branch locations, 3 data centers, 300 servers, and 1,000 users serving more than 400,000 individual and business members, ensuring seamless operations required a more advanced and proactive approach. Without a centralized monitoring system, the organization lacked real-time visibility into its network and infrastructure, making it difficult to identify and resolve issues before they impacted operations.

The Solution

To address these challenges, the credit union implemented a centralized Network Operations Center (NOC) powered by SolarWinds. This solution provided advanced monitoring and reporting tools aligned with industry best practices, significantly improving visibility into network and infrastructure operations. By leveraging SolarWinds' comprehensive monitoring capabilities, the organization gained the ability to track performance metrics, detect anomalies, and proactively address potential threats before they escalated into major disruptions.

The Benefits

With a centralized NOC powered by SolarWinds, the credit union can now continuously monitor the health and performance of its network and infrastructure. The system enables early detection of potential issues, allowing IT teams to resolve problems before they escalate into outages. By systematically scanning for failures, the credit union can prevent disruptions, ensuring seamless network performance and uninterrupted service delivery. The implementation of SolarWinds has also improved the organization's ability to predict and prevent incidents. By monitoring for early warning signs, the credit union can take swift, proactive action to maintain system stability. This enhanced monitoring has strengthened network resilience, improved operational efficiency, and reinforced the institution’s commitment to reliable, secure service delivery.

Technologies used
Customer Industry
Finance