Innovate and Excel

Agile and  Modern IT Solutions

Enhance your organizaton with professional support and solutions to optimize your IT infrastructure.

600+
Happy Customers
100k+
End-Users

Professional Services

End to End project based services to help you implement, integrate, configure, and deploy all of your IT products. We are committed to delivering exceptional work every step of the way.

Managed Services

Alleviate the burden of maintaining and securing your IT infrastructure in-house. By entrusting us with managing your environment, you gain access to expert resources, 24/7 availability, and cost savings.

Ad-Hoc Services

If you require additional expertise to supplement your team, on-demand access to skilled professionals, or assistance with recruiting top talent, we have tailored solutions to support your objectives.

Industries & Technologies

We have gained a high level of expertise across a number of industry verticles providing professional and managed services. We are technology agnostic and can make recommendations based on industry best-practice, key business outcomes and all other requirements.

Core Technologies

Case Studies

Some highlights of our work, large and small, for a variety of clients. Read more to see how we join the team and create change, improvements and valuable contributions to our clients IT environments.

Slack Migration
The Challenge

Our esteemed client, a global leader in digital marketing platforms, required support transitioning their Slack environment from a Pro subscription to the advanced Slack Enterprise Grade Select environment. The task involved navigating stringent app policies during the workspace transfer to guarantee flawless integration and configuration.

The Solution

We meticulously outlined migration paths and crafted detailed integration strategies for approved applications. Our team expertly managed the migration of both public and private channels, seamlessly integrated essential apps, and configured vital webhooks to ensure a comprehensive transition. Additionally, we diligently documented every step, conducted thorough administrator training sessions, and rigorously tested all procedures to guarantee optimal performance and operational continuity.

The Benefits

Focusing on ensuring a seamless transition, we meticulously orchestrated the migration of our client's Slack environment, guaranteeing a smooth shift without disruptions. By strictly adhering to Taboola's stringent app policy, we maintained compliance while enhancing workspace functionality to boost collaboration within the organisation. Through our efforts, administrators were empowered with the necessary knowledge and tools to effectively manage the new Slack environment, fostering a productive and efficient work environment. This comprehensive approach facilitated a successful migration aligned with the client's needs and promoted improved collaboration and operational efficiency throughout the enterprise.

Technologies used
Customer Industry
Innovative Technology
IoT Cloud Deployment in Parking Facility
The Challenge

The complexity of integrating diverse IoT devices, such as cameras, thermostats and sensors, into the Azure public cloud for our customer's parking garage infrastructure posed a significant challenge. Ensuring seamless connectivity, efficient data transmission, and robust security protocols across the IoT network required meticulous planning and expertise to optimise operational efficiency and safeguard sensitive data.

The Solution

By meticulously designing and implementing a comprehensive IoT cloud solution on Microsoft Azure, we successfully overcame the challenge of integrating diverse IoT devices within our customer's parking garage infrastructure. Leveraging Azure's advanced features, we established a seamless connectivity framework for thermostats and cameras, enabling efficient data transmission and management in the cloud. This solution enhanced operational efficiency and fortified the garage's security posture, ensuring optimal performance and data protection.

The Benefits

Our solution not only streamlined data transmission and management processes within the parking garage infrastructure but also enhanced the security posture by implementing robust security protocols across the IoT network, safeguarding against potential cyber threats. With meticulous design and implementation, we established a seamless connectivity framework for diverse IoT devices, boosting the overall data transmission efficiency and management capabilities within the Azure cloud environment. Leveraging Azure's advanced features, our comprehensive IoT cloud solution not only addressed the integration challenges but also enabled better monitoring, control, and operational insights, ultimately leading to increased operational efficiency and smoother workflows of the parking garage infrastructure.

Technologies used
Customer Industry
Retail
Ivanti Neurons for ITAM and ITSM
The Challenge

A public transportation organisation facing challenges with its current IT Asset Management (ITAM) system, such as lack of integration with core business operations and service interruptions, sought help migrating to Ivanti.

The Solution

With our extensive expertise and thorough understanding of SMART's current IT Asset Management processes, we conducted in-depth discovery sessions. This allowed us to identify critical areas for improvement and provide a detailed overview of Ivanti's architecture. We worked closely with the client, ensuring a shared path forward for progress and instilling confidence in the proposed solution.

The Benefits

Adopting Ivanti has seamlessly enhanced the public transportation organisation's IT Asset Management (ITAM) processes. It has streamlined IT operations, enhanced efficiency, and improved operational effectiveness. The introduction of custom reports and dashboards has provided enhanced visibility into their IT assets, while the integration of Active Directory and ZenDesk has facilitated smooth operations across different systems. The comprehensive training delivered has empowered teams to maximise the potential of the Ivanti platform, increasing their productivity. This seamless transition has bolstered their asset management capabilities and strengthened their IT infrastructure, leaving the audience reassured and optimistic.

Technologies used
Customer Industry
Public Sector