Enterprise IT Solutions | Professional & Managed Services

Professional Services

End to End project based services to help you implement, integrate, configure, and deploy all of your IT products. We are committed to delivering exceptional work every step of the way.

Infrastructure Projects Security Architecture Digital Workspace & Collaboration Analytics, Development & DevOps

Managed Services

Alleviate the burden of maintaining and securing your IT infrastructure in-house. By entrusting us with managing your environment, you gain access to expert resources, 24/7 availability, and cost savings.

Managed Services for Infrastructure Security Managed Services Managed Endpoints Helpdesk Services

Ad-Hoc Services

If you require additional expertise to supplement your team, on-demand access to skilled professionals, or assistance with recruiting top talent, we have tailored solutions to support your objectives.

Ad-Hoc Services Retainers Recruiting Services

Case Studies

Some highlights of our work, large and small, for a variety of clients. Read more to see how we join the team and create change, improvements and valuable contributions to our clients IT environments.

Trellix for Security Optimization

The Challenge

Our project focused on effectively mitigating risks in the critical mining industry. We aimed to enhance proactive threat detection and response mechanisms. By implementing file server agents and optimising remote desktop connections, our client in the mining sector successfully minimised vulnerabilities and significantly lowered the potential for security breaches.

The Solution

By leveraging Helix's capabilities, we established streamlined security operations for our client. The centralised management and automation implemented ensured efficient incident handling and optimal resource allocation. Additionally, Trellix offered robust reporting features, enabling our client to showcase compliance with industry standards and regulations. This enhancement in transparency and adherence to rules has strengthened trust with stakeholders and bolstered the overall credibility of the organisation.

The Benefits

Navigating Complex Compliance and Reporting Requirements: Achieving operational efficiency through streamlined resource management. Cost-Effective Solutions and Sustainable Practices: Proactive security measures mitigate expensive incidents, while Trellix's dynamic security approach minimises the necessity for constant manual interventions. Competitive Differentiation in a Dynamic Market: Our client secures a competitive edge by proactively adopting cutting-edge security technologies. Trellix's machine learning and adaptive capabilities position the company as a trailblazer in the industry.

Technologies used

Customer Industry

Energy

Slack Migration

The Challenge

Our esteemed client, a global leader in digital marketing platforms, required support transitioning their Slack environment from a Pro subscription to the advanced Slack Enterprise Grade Select environment. The task involved navigating stringent app policies during the workspace transfer to guarantee flawless integration and configuration.

The Solution

We meticulously outlined migration paths and crafted detailed integration strategies for approved applications. Our team expertly managed the migration of both public and private channels, seamlessly integrated essential apps, and configured vital webhooks to ensure a comprehensive transition. Additionally, we diligently documented every step, conducted thorough administrator training sessions, and rigorously tested all procedures to guarantee optimal performance and operational continuity.

The Benefits

Focusing on ensuring a seamless transition, we meticulously orchestrated the migration of our client's Slack environment, guaranteeing a smooth shift without disruptions. By strictly adhering to Taboola's stringent app policy, we maintained compliance while enhancing workspace functionality to boost collaboration within the organisation. Through our efforts, administrators were empowered with the necessary knowledge and tools to effectively manage the new Slack environment, fostering a productive and efficient work environment. This comprehensive approach facilitated a successful migration aligned with the client's needs and promoted improved collaboration and operational efficiency throughout the enterprise.

Technologies used

Customer Industry

Innovative Technology

Network Tapping & Analytics

The Challenge

A multinational accounting professional services firm tasked our team to support their network team in enhancing visibility into network traffic by identifying and selecting an optimal solution.

The Solution

We meticulously assessed various solutions to ensure alignment with the company's requirements, leading to the selection of a cost-effective and efficient solution tailored to the specific use case. The optimal combination identified for the proof-of-concept test included Keysight taps, Viavi analytics, and CPacket for Azure, which stood out as the contenders' most functional and economical choices.

The Benefits

This tailored solution design offers a clear roadmap for significantly enhancing visibility into network traffic, empowering a more proactive and efficient network team to address network issues promptly and effectively.

Technologies used