Agile and  Modern IT Solutions

Deliver an on-site Data Recovery as a Service (DRaaS) solution tailored for mid to large-size businesses, ensuring comprehensive backup of virtual machines and data.

Aspire Live, a trusted IT solutions provider, implemented a Rubrik Cloud Data Management (CDM) solution on-site with the client, offering in-depth training to their infrastructure team for proficient management. The configuration encompassed thorough system testing to guarantee seamless integration with the customer's virtualisation platform.

A prominent credit union encountered multiple obstacles in establishing a secure, dependable, and scalable Virtual Desktop Infrastructure (VDI) for its staff. The current VDI system, built on an obsolete platform, posed challenges due to high maintenance costs, performance issues, and limited scalability. Moreover, the credit union aimed to enhance workforce flexibility and mobility by enabling employees to utilise personal devices and access their desktops from various locations. Meeting stringent regulatory and security standards, ensuring seamless business operations, and implementing robust disaster recovery measures were crucial objectives for the credit union.

In addressing the challenges, First Tech Federal Credit Union partnered with Aspire Live, a leading cloud services provider, to create a state-of-the-art VDI solution using VMWare Horizon Cloud. Drawing on Aspire Live's expertise and top-notch industry standards, the innovative solution integrates key elements, including VMWare Horizon Cloud on Microsoft Azure, VMWare Unified Access Gateway, VMWare App Volumes, and VMWare Dynamic Environment Manager.

The client faced challenges in managing a high volume of security alerts (976+) across a mixed environment of 146 endpoints. Their infrastructure included a combination of Windows workstations, servers, VMware hosts, Office 365, and security tools like CrowdStrike EDR and Cisco Umbrella. Despite leveraging Arctic Wolf services for monitoring and alerting, they struggled to contextualize and prioritize alerts, evaluate risks, and efficiently remediate vulnerabilities. Additionally, undefined hardware details, complex configurations, and dependency risks added complexity to the remediation process.

Our team provided managed security services tailored to the client’s needs. We reviewed security alerts daily and conducted weekly sessions to contextualize findings, aligning priorities with their business requirements rather than generic industry standards. We assisted with risk assessment, provided pros and cons for mitigation options, and offered recommendations for configuration changes. By developing customized remediation plans and runbooks, we empowered the client to handle common issues effectively. Proactive measures included ensuring alignment with best practices, such as enabling MFA for AnyConnect users and addressing complex firmware risks.