Global manufacturer of smart grid products required Oracle DBA managed services for 4 years as they went through challenges of quick growth and acquisition.
Aspire provided 24/7 support through the companies growth and post acquisition providing greater stability and resiliency for their users. This included complete lifecycle management including provisioning, monitoring, management, patching, tenant/administrative database user administration, and periodic service reviews.
Through our engagement the client was able to direct their resources to more business critical tasks without the need to support the emergency response and planning that is required in an environment of this size, scope and business criticality.
A prominent organisation in the water treatment industry encountered issues with its Cisco Unified Communications (UC) solution, which caters to more than 100 end users. The current IP address setup posed efficiency, scalability, and network reliability challenges, necessitating a comprehensive overhaul. The project aimed to revamp essential UC components' outdated IP address configuration while minimising operational disruptions. The intricate environment comprised a UCS server, multiple Cisco UC virtual machines, an extensive phone network, and several Cisco Voice Gateways.
The solution involved addressing the challenges with the existing UC infrastructure, including Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC), and Cisco Emergency Responder (CER), which utilised cumbersome static IP addresses. These static addresses posed management and update difficulties, compounded by their placement in the same subnet as the data network, heightening security vulnerabilities and reducing network availability. The project demanded meticulous planning and coordination to seamlessly execute the IP address reconfiguration without causing service interruptions or downtime for UC users and critical applications. The reconfiguration encompassed updating the IP addresses of numerous UC devices, servers, gateways, and endpoints distributed across various sites and regions, ensuring a smooth transition to a more secure and efficient network setup.
Our client significantly reduced maintenance complexities by streamlining the IP addressing system, enhancing operational efficiency. The new configuration allowed for seamless scalability, effortlessly accommodating future growth and bolstering overall network reliability by replacing the legacy design. This change of IP address of their Cisco UC solution resulted in a more robust and future-ready communication infrastructure, perfectly aligning with their commitment to excellence in the water treatment industry.
