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DUO Implementation Remediation
The Challenge

A prominent digital commerce company spanning nearly 20 countries, boasting a diverse team of designers, marketers, creatives, data scientists, and software engineers, faced the task of resolving authentication issues within their DUO system. This initiative addressed authentication challenges for over 5,000 users and 3,000 Windows machines, encompassing ADFS, LDAP, DUO, Windows HELLO, and auto-enrolment.

The Solution

Our team conducted a comprehensive assessment of the client's DUO implementation in collaboration with a senior engineer to address the authentication issues. A robust redesign of the authentication system was executed and rigorously tested to ensure seamless functionality. Furthermore, client-side administrators were actively involved in training and knowledge transfer sessions to equip them with the necessary skills to maintain the optimised design in the long term.

The Benefits

By revamping the DUO implementation and redesigning the authentication system, the client's digital commerce company significantly enhanced security measures, ensuring robust protection for user data. The optimised design streamlined authentication processes, boosting operational efficiency and user experiences. Through comprehensive training, client administrators were empowered to manage the system effectively, reducing reliance on external support and enabling proactive maintenance. This well-tested and optimised authentication system ensures long-term reliability and security for the client's digital operations.

Technologies Used
Customer Industry
Retail
Key Personnel
Trellix for Security Optimization
The Challenge

Our project focused on effectively mitigating risks in the critical mining industry. We aimed to enhance proactive threat detection and response mechanisms. By implementing file server agents and optimising remote desktop connections, our client in the mining sector successfully minimised vulnerabilities and significantly lowered the potential for security breaches.

The Solution

By leveraging Helix's capabilities, we established streamlined security operations for our client. The centralised management and automation implemented ensured efficient incident handling and optimal resource allocation. Additionally, Trellix offered robust reporting features, enabling our client to showcase compliance with industry standards and regulations. This enhancement in transparency and adherence to rules has strengthened trust with stakeholders and bolstered the overall credibility of the organisation.

The Benefits

Navigating Complex Compliance and Reporting Requirements: Achieving operational efficiency through streamlined resource management. Cost-Effective Solutions and Sustainable Practices: Proactive security measures mitigate expensive incidents, while Trellix's dynamic security approach minimises the necessity for constant manual interventions. Competitive Differentiation in a Dynamic Market: Our client secures a competitive edge by proactively adopting cutting-edge security technologies. Trellix's machine learning and adaptive capabilities position the company as a trailblazer in the industry.

Technologies Used
Customer Industry
Energy
Key Personnel