Agile and  Modern IT Solutions

A prominent organisation in the water treatment industry encountered issues with its Cisco Unified Communications (UC) solution, which caters to more than 100 end users. The current IP address setup posed efficiency, scalability, and network reliability challenges, necessitating a comprehensive overhaul. The project aimed to revamp essential UC components' outdated IP address configuration while minimising operational disruptions. The intricate environment comprised a UCS server, multiple Cisco UC virtual machines, an extensive phone network, and several Cisco Voice Gateways.

The solution involved addressing the challenges with the existing UC infrastructure, including Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC), and Cisco Emergency Responder (CER), which utilised cumbersome static IP addresses. These static addresses posed management and update difficulties, compounded by their placement in the same subnet as the data network, heightening security vulnerabilities and reducing network availability. The project demanded meticulous planning and coordination to seamlessly execute the IP address reconfiguration without causing service interruptions or downtime for UC users and critical applications. The reconfiguration encompassed updating the IP addresses of numerous UC devices, servers, gateways, and endpoints distributed across various sites and regions, ensuring a smooth transition to a more secure and efficient network setup.

Our client, a prominent investor and infrastructure asset manager in the wireless communications sector, manages operations across Europe, Asia, Australia, and the Americas on a global scale. They enlisted support to strategise and implement GDPR-compliant data protection measures. This initiative required a meticulous approach, encompassing the enhancement of existing systems and adopting new technologies to ensure adherence to GDPR. The consequences of non-compliance with GDPR can be severe, given its broad definition of personal data and the potential for substantial fines. Furthermore, GDPR compliance entails facilitating Data Subject Requests (DSRs), which involve providing individuals with copies of their data, correcting inaccuracies, deleting information, and restricting access per their requests. Consequently, meticulous tracking, robust security measures, and efficient data retrieval mechanisms were crucial for managing personal data globally. The client had identified the Azure RMS (Rights Management Service) and AIP (Azure Information Protection) as the preferred solution stack and devised a comprehensive implementation roadmap. They were in search of a seasoned technology consultant capable of navigating the intricate workflows necessary to execute their roadmap effectively and enhance data protection measures. The European Union's GDPR impose legal obligations on companies handling the personal data of EU citizens, aiming to establish stringent data protection and privacy standards. Compliance with these regulations is imperative for businesses operating in the EU, often requiring significant investments in data protection capabilities and regulatory compliance mechanisms to ensure the security and privacy of personal data.

Our client embarked on a global endeavour to ensure compliance with the General Data Protection Regulation (GDPR) by implementing robust data protection protocols. As part of this initiative, AspireLive spearheaded a meticulous phased rollout of advanced technologies, including Microsoft Multi-Factor Authentication, Azure Information Protection (AIP), Azure Rights Management Service (RMS), and Microsoft Cloud App Security. These tools were strategically employed to automate data identification, classification, encryption, and data loss prevention, enabling seamless handling of personal data in line with GDPR requirements. A thorough pilot program was conducted to address potential challenges before the full-scale implementation, involving manual labelling and classification of documents, rigorous GDPR compliance testing, and comprehensive training sessions for both end-users and administrators. The successful execution of this strategic plan not only ensured GDPR compliance but also bolstered data security and governance throughout the organisation. By meticulously implementing technologies such as Microsoft Multi-Factor Authentication, Azure AIP, Azure RMS, and Microsoft Cloud App Security, our client established a robust framework for secure data handling, including sensitive information pertinent to EU citizens. From pilot testing to global deployment, the phased approach facilitated a smooth transition, enhancing data protection capabilities and reinforcing compliance with GDPR. This comprehensive effort underscored the organisation's commitment to safeguarding personal data and maintaining high data security and privacy standards across its global operations.

Deliver an on-site Data Recovery as a Service (DRaaS) solution tailored for mid to large-size businesses, ensuring comprehensive backup of virtual machines and data.

Aspire Live, a trusted IT solutions provider, implemented a Rubrik Cloud Data Management (CDM) solution on-site with the client, offering in-depth training to their infrastructure team for proficient management. The configuration encompassed thorough system testing to guarantee seamless integration with the customer's virtualisation platform.